The coronavirus (COVID-19) pandemic is unprecedented and has far-reaching implications for organizations across industries and around the world. While some businesses have had to temporarily shut down, others are scrambling to hire new employees to meet increased demand for their goods or services.
No matter the type of business you operate, a crisis such as the one at hand leaves employees with a lot of questions. Now more than ever, it’s critical to ensure you have a proactive, transparent employee communications strategy in place. Below, we’ve outlined several tips to help ensure you’re getting employees the information they need during uncertain times.
1. Communicate often and maintain transparency
The last thing any employee wants at an uncertain time such as the COVID-19 outbreak is to feel as though they are being left in the dark. First and foremost, it’s important to be upfront and transparent with employees. Outline the situation at hand and how it impacts your business – along with any changes your organization might be making to adapt.
Beyond maintaining transparency, your team should make sure to communicate early and often. Company-wide communications should come from trusted sources such as a leadership team member or HR. Send out