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As AI takes over the HR agenda, it’s reshaping everything from perceptions of the function to tech spending. Those are among the takeaways from Sapient Insights Group’s 28th Annual HR Systems Survey, key findings of which were released Thursday at HR Tech in Las Vegas.
Stacey Harris, chief research officer and managing partner at Sapient, noted that AI adoption now stands at 31% at the nearly 5,000 organizations surveyed—representing 30 million workers—up from 23% last year. At the same time, 39% increased HR tech spending this year.
“AI is forcing everyone to rethink their models,” she said.
Top takeaways from the Annual HR Systems Survey Shifts in HR tech spending
Overall, 37% of organizations are planning to increase their current HR tech budget, while 7% project a decrease.
“Are we investing in HR tech more? No—but more than last year,” Harris said, noting, however, that spending has trended downward in recent years—with a 29% drop since 2020.
This year, a big emphasis is being placed on investments in intelligent tools.
AI in HR
What role is AI playing in HR functions? There are significant differences based on organization size, Harris noted.
Last year, about 40% of enterprise organizations were using
