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What if you could instantly know your team’s needs, fine-tune productivity, and clearly show the value of your workforce management strategies?
Workforce management (WFM) metrics have the power to help you with all this and more, giving your HR team the data they need to make confident, forward-thinking decisions.
In this article, we’ll explore the essential WFM metrics you can use to measure, optimize, and communicate the effectiveness of your people programs. These tools can help you build a data-driven HR strategy by providing a clearer view of what’s working and what needs attention. They’re fundamental to building a resilient and engaged workforce that fuels your organization’s success.
What is workforce management vs. workforce planning?
Before diving into specific metrics, it’s helpful to know the difference between workforce management and workforce planning:
In short, workforce management is about optimizing today, while workforce planning is about preparing for tomorrow.
What are workforce management metrics vs. workforce planning metrics?
To build a data-driven HR strategy, it’s helpful to distinguish between workforce management metrics and workforce planning metrics. They each serve different purposes and produce unique outcomes.
Workforce management metrics focus on monitoring and improving the present-day operations of your team.
