AI and middle management: HR’s role in building a ‘symbiotic’ relationship

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Artificial intelligence will profoundly reshape leadership within your organization and has likely already begun to do so. Here we’ll explore how to prepare your managers for the shift from transactional oversight to impactful, people-focused leadership with the help of AI. By allowing AI to automate transactional tasks, managers are freed up to focus on work that benefits from the human touch, such as relationship building and talent nurturing.

Let’s look at the numbers about EX and engagement

This shift from transactions to interactions isn’t just a pleasant theory; it’s a business strategy that can drive meaningful financial results. The data is clear:

According to a Gallup report, companies with high employee engagement report 21% higher profitability than those with disengaged teams. Managers are key drivers of this engagement. A Deloitte study found that organizations actively investing in the employee experience are four times more profitable than those that aren’t. IBM research indicates that companies prioritizing a positive employee experience see 40% lower turnover. Lower turnover results in significant savings and retained expertise, positively impacting revenue and innovation.

These metrics underscore that enabling managers to focus on human interactions, supported by AI, is vital for business success.

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