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Most of today’s discussions of AI user interfaces focus on chatbots, as vendors seek to provide simple, usable mechanisms as a way for users to interact with their solutions. However, a small number of companies believe an avatar would be a better interface than a chatbot, if only it was fast, knowledgeable and secure.
Now, one of these companies, Austin-based UneeQ, has launched a platform to improve employee training and service delivery through avatars which the company claims “feel alive” and can quickly respond to queries.
