Beginner’s Guide for Qualtrics 360 Survey and SAP SuccessFactors User Integration

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There have been many blogs on integrating SAP SuccessFactors employees into Qualtrics 360 project. Although most of these blogs are well written, I find that many details are missing and an average SuccessFactors / Qualtrics consultant needs to spend hours reading and understanding Help documents from both Qualtrics and SuccessFactors Support sites to piece together the right solution.


In this blog, I will list all the relevant steps needed when integrating SuccessFactors users to the Qualtrics survey platform.



Super Admin privilege in SuccessFactors instance. SuccessFactors SFTP login credentials. Qualtrics instance URL (it looks like: In Qualtrics, Brand Administrator permission.


SuccessFactors configuration

Start by enabling Qualtrics integration:

In SuccessFactors click upgrade Centre.


Then search and click for Qualtrics Employee experience.


Click upgrade now.


Make sure that you have your Qualtrics’ instance URL, then paste it into dialog and press Validate.

The address should look like that:


When validated, click Yes.


When finished, click OK.


Now, go to platform feature setting and make sure that Enable Qualtrics feature is checked.

In the following steps you will set the RBP permission in SuccessFactors.

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