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The hype around AI could lead you to believe that organizations are well on their way to achieving their projected ROI. But the reality is more sobering: A 2025 S&P Global report revealed that among enterprises using gen AI, only 27% had organization-wide adoption, while 33% of initiatives remained at the department or project scope level.
To address this trend, CEOs are increasingly tasking the COO, CHRO, CFO and CTO to drive company-wide AI strategies collaboratively. And HR is uniquely positioned to step up as a powerful and strategic partner in this process. While conversations about AI often focus on job disruption and operational efficiency, HR’s role is more expansive—championing AI’s potential to transform business and workforce outcomes positively and sustainably.
Co-author Stacey Harris
HR’s focus on enterprise adoption strategies is also affecting the function’s own internal AI adoption success rate. Research from Sapient Insights Group found that while the adoption of standalone AI and machine learning (ML) within HR processes surged by 90% last year and is expected to increase another 30% this year, formal AI adoption within HR processes is anticipated to remain under 50% across organizations heading into 2026.
HR’s careful pace is not a sign of
