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Introduction:
Few of our customers have a requirement to report on Employee Central – pending workflow data. That is, the workflow is in pending approval status and report needs to generate data changes (current and previous values) which are in the workflow. This information is crucial for decision makers like Managers, HR business partners and Compliance teams. The users need to know the information in the pending workflows to make better business decisions.
The HR department and compliance teams have several use-cases for pending data. Few examples are:
Use-Case 1: The HR compliance teams require a report on all pending location change requests (Current location and new location)
Use-Case 2: The HR mobility teams require a report on list of all Global Assignment transfers pending approval (short-term assignment and long-term)
Use-Case 3: The HR compensation teams require a report to track all employees changing their payment cycle (hourly and monthly)
When high volume of workflow changes are pending in the system for approval, a report would be easier to read than opening each workflow request in the UI and viewing the data changes. A report would also help workflow approvers to make better decisions on the pending workflow itself, either to edit the workflow with or without