From HR to HX: Reimagining human experience in the age of AI

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In January, NVIDIA CEO Jensen Huang made headlines when he said, “The IT department of every company is going to be the HR department of AI agents in the future.” To some, the claim seemed outlandish, but by May, Moderna had made it real—merging its tech and HR functions.

This isn’t just structural experimentation. It’s a signal of a new era where humans and machines are managed side by side.

The rapid emergence of generative and agentic AI is reshaping the blueprint of how organizations operate. Boundaries between departments are dissolving, and human resource functions can play an integral role in managing this tectonic change for organizations.

The drivers behind functional transformation with AI in HR

How is AI pushing companies to reconsider traditional departments?

One of AI’s key strengths is its ability to pull information from myriad sources. The technology doesn’t rely on org charts. It operates across domains—analyzing data, generating content, automating workflows—regardless of whether those tasks “belong” to HR, IT, marketing, engineering, etc.

Generative and agentic AI are not threats to these departments, but rather a spark for reinvention. Corporate functions in particular have a clear mandate to think differently and be a strategic architect of systems and

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