Getting Started with SuccessFactors – the Landscape

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I received similar questions about SuccessFactors (SF) and its landscape from our partners and customers; therefore, I decided to write this blog and enrich it further with customer feedback.

What is SAP SuccessFactors, SAP SF?

SAP SuccessFactors is a cloud-born, cloud-based software for Human Experience Management(HXM) using the Software as a service (SaaS) model. It was founded in 2001 and acquired by SAP SE in 2011/12. (What is HMX, how it differs from HCM, and why it matters?)


What is Software as a Service (SaaS) model that SAP SF is using?

Software as a service (SaaS) works through the cloud delivery model. Typically, SaaS apps are web or mobile apps that users can access via a web browser. SAP or one of its hosting partners (so-called Hyperscalers; Microsoft Azure, Goole Cloud, Amazon AWS or Ali Cloud) host the SF application and related data.

Where are the DataCenters and their Disaster Recovery sites?

SAP SF introduces new Data centers or migrates some of its own data centers to hyperscalers. The most up-to-date list can be found at SAP Trust Center.


Can customers or SAP change the DataCenter assignment?

The dataCenter is part of the subscription agreement,

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