It was in the second half of 2023 that the HiringBranch team started reconsidering multiple-choice questions. We knew then this question format failed to assess a candidate’s deep thinking skills, could create unreliable responses from candidates guessing, and could more easily lead to cheating since there is one known answer to the question.
We became convinced that open-ended questions were the only way to properly assess candidates to the point that we wrote a whole blog about it and put together this nifty battle card:
Fast forward just a few months and we are thrilled to announce the retirement of our beloved Multiple Choice Questions (MCQ). HiringBranch has migrated to 100% open-ended speech and chat questions in our soft skills and communication assessment.