How 4 Healthcare Leaders Built Resilient Supply Chains

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It’s been a busy and often challenging couple of years for healthcare providers: ramping up critical care during the pandemic, ensuring employee and patient safety, and pivoting to hybrid working environments—all while managing volatile supply chains. 

The pandemic highlighted the need to create more agile supply chains that could adapt quickly to changes in supply availability and patient needs. A Harvard Business Review Analytic Services study finds that 95% of businesses experienced pandemic-related disruptions in their sourcing and procurement processes, and a Gartner study finds just two out of 10 healthcare executives described their organization’s supply chain as highly resilient. 

Without proper visibility into current inventory and supply chain gaps, procurement leaders in the healthcare industry lack the information they need to plan strategically for the future. They also run the risk of falling short on their savings goals. From 2019 through 2021 alone, total hospital expenses per patient increased by 20%, and costs continue to rise. Amid supply chain volatility, labor shortages, and surging demand, there’s a clear need for improved visibility into requisitions, inventory, and sourcing processes to better adapt to rapidly shifting priorities. 

Leaders who digitized their supply chain saw major benefits, including improved efficiency, greater

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