How Baylor University Shines a Light on Student Outcomes with New Tech

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By Tansy Brook, Director of Product Marketing 

In the friendly town of Waco, Texas, sits an educational stalwart that is older than the state itself. Founded in 1845, Baylor University is an acknowledged pillar of the community and aspires to be the pre-eminent Christian research university in the nation. 

Baylor’s mission is “to educate men and women for worldwide leadership and service by integrating academic excellence and Christian commitment within a caring community.”

“We consider it an honor when a student and their family choose Baylor,” says Cheryl Gochis, chief human resources officer (CHRO). “That is a very important trust given to us by those individuals and their families.” 

But these are challenging times for institutions of higher education across the United States. Student debt is at an all-time high, approaching $1.5 trillion in 2019. Educational institutions are merging or consolidating to make better use of their existing resources. Many colleges have closed altogether—a trend that is only expected to accelerate.

In this environment, Baylor has to make every dollar count. That included taking a hard look at its antiquated technology systems.

“I think it’s incredibly short sighted to try to compete in tomorrow’s economy with yesterday’s technology,” points out Brett Dalton, chief

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