While it’s not surprising that the pandemic has accelerated digital transformation for many organizations—by months or even years in some cases—it’s also shifted employee priorities. According to research shared by SHRM, organizations can expect a turnover “tsunami,” with a survey showing that 25% of employees plan to quit their jobs once the COVID-19 pandemic subsides and recruiting efforts ramp up. Research from Achievers Workforce Institute also relays sobering data about how workers are feeling:
46% of respondents feel less connected to their company. 42% say company culture has diminished since the start of the pandemic. Just 21% of respondents say they are very engaged and planning to stay with their company for a long time.
Organizations need greater understanding about their employees’ complete experience and how they’re feeling in order to meet them where they are. They also need greater virtual support for managers whose employees face more distractions and bigger challenges.
The Business Case for Investing in Employee Experience
Great employee experiences play a major part in retaining and engaging employees while bolstering their resilience, and they also increase efficiency and productivity of the workforce. While organizations are solving these challenges in the new world of work,