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On the day that Joanne Rodgers, senior vice president and CHRO at New York Life, sat for an interview with HR Executive, she and her team were headed off-site for a focused brainstorming session on how they could continue to innovate in HR with AI.
It’s work that’s already well underway at the firm, the largest mutual life insurance company in the U.S., which employs more than 12,000 people. For instance, last month, the organization launched the NYL Career Hub, a career growth platform that encourages internal mobility and provides skills-building opportunities, including through gig projects. The AI-powered tool, Rodgers says, embodies the organization’s goal of modernizing how the workforce learns, grows and experiences employment with New York Life.
It’s an experience Rodgers knows well: She joined the organization in 1994, moving throughout departments and roles. She recently shared with HR Executive what her own journey has been like, and how she envisions efforts like the NYL Career Hub will provide other employees with similar paths.
HR Executive: How does your own journey with New York Life reflect its investment in its people?
Rodgers: I love this company; I’m the luckiest person in the world. I have a job where
