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SAP’s new Connect conference – designed to showcase the company’s organization-wide solutions – focused more on outcomes than cool new technology, while presenting a view of SAP’s vision for AI-enabled work.
A big piece of that vision is data. Data combined with AI and applications, to be specific. And people. Company executives took pains to present AI as a colleague as much as a technology tool, pitching in through a variety of AI assistants and agents that leverage SAP’s copilot Joule as the primary interface.
All of this illustrates the subtle but important shift taking place within HR tech’s approach to AI. Rather than hype the idea of AI in and of itself, solutions providers are talking more about its role in automation and retention, and promising tangible results.
“To thrive when volatility is the new normal, businesses need more than a patchwork of disparate best-of-breed applications,” said Muhammad Alam, the company’s head of product and engineering, in a press release. “Our announcements today demonstrate the power of SAP Business Suite, where AI, data and applications come together in an experience to propel smarter decisions, faster execution and scalable transformation.”
Joule Finds Its Place
Launched in 2023, Joule has now entered its next
