Small teams, big impact: Ace the employee experience through self-service

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HR professionals have a lot on their plates. 

Recruitment, compensation, training and development, legal compliance—and the added pressure to boost organizational performance through effective people programs. 

The challenge is especially steep for small to medium businesses (SMBs), where scaling up often means small HR teams with limited resources (i.e., one-person HR bands) carry the entire load. 

That’s where HR tech with self-service can be revolutionary. It can transform everyday processes and allow HR teams (even of one!) to step into a more strategic role.

When people can easily access their employee profiles and update their details on their own, it takes a significant administrative load off of HR teams and managers. Free of the administrative burden, HR teams and managers can focus more on being strategic partners to the business while creating a positive employee experience (EX) and boosting engagement and productivity across the organization.

In this post, we’ll dive into how self-service boosts the employee experience and helps your HR team carry out the work they do best. We’ll also explore how an HCM with self-service capabilities can be a game-changer for organizations of any size.

What is self-service?

Self-service can mean different things depending on the needs of

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