Stop Guessing, Start Listening: The Real Approach to Hiring

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Aptitude Research

On this episode of Transformation Realness, I’m joined by hiring tech trailblazers Jahkedda Akbar, Senior Vice President of Innovation at Radancy Labs, and Matt Lamphear, Head of the Digital Team at Radancy. Together, they unpack how Radancy is taking talent acquisition tech from “meh” to meaningful by blending data-driven insights with good old-fashioned common sense (and a touch of empathy). 

This isn’t about shiny new features — it’s about solving real problems for recruiters and candidates alike. Our conversation hits everything from streamlining bloated tech stacks to tackling the ever-shifting whims of today’s candidates. Ready to take notes, HR leaders? Let’s go.

Staying Real: Why Innovation Must Be Grounded in Reality

Let’s talk about why so much of what passes for “innovation” in HR tech is just hot air. Radancy isn’t here for that. Instead, they’re laser-focused on what people actually need. “My main job is to work with our customers, our solutions engineers, [to] bring the voice of the customer back to our product team as they configure and determine, prioritize what to build next,” Matt says.

Radancy isn’t out here building tools that no one asked for. Instead of guessing, Radancy’s product strategy is based on

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