The future of work is now: An update on generative AI at SAP SuccessFactors

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When ChatGPT was publicly launched on November 30, 2022, its impact was immediate. Within one week, the site had more than one million users. Since then, the topic of AI, and generative AI in particular, has dominated news cycles and generated more buzz than any technology in recent memory.

Earlier today, SAP made a major announcement about a collaboration that will introduce use cases based on generative AI to SAP SuccessFactors customers. In the announcement, SAP and Microsoft detailed planned integrations between SAP SuccessFactors and Microsoft 365 Copilot, Copilot for Microsoft Viva Learning, and Microsoft’s Azure OpenAI Service, that will harness the power of generative AI to improve how our customers attract, retain, and upskill their people through responsible and ethical AI practices.

These use cases are focused on streamlining employee and manager processes, using SAP SuccessFactors data to quickly generate information directly in everyday tasks.

The initial use cases announced today include:

Recruiting: Within SAP SuccessFactors Recruiting, this use case will allow recruiters and hiring managers to use Microsoft 365 Copilot to create a hyper-tailored job description based on both SAP SuccessFactors data and external data. An additional use case leverages Azure OpenAI Service to enable interviewers to

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