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On the surface, offboarding may seem counterintuitive to the discipline of talent optimization. After all, it’s a discipline rooted in hiring better people, building stronger teams, and developing top talent. But talent optimization is all about aligning business strategy and talent strategy, and that alignment doesn’t stop when someone walks out the door.
Every departure is a data point. Every exit interview is a window into your organizational health. Each offboarding experience shapes your employer brand and affects whether departing employees become advocates or detractors. As talent optimizers, we know that the employee experience doesn’t end at termination—it culminates there.
This guide is for HR leaders and managers who understand that offboarding isn’t just about retrieving laptops and deactivating access cards. It’s about extracting insights that can transform your talent strategy, protect your organizational knowledge, and turn endings into beginnings for continuous improvement.
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