To maximize AI training, build ‘habits, not checklists’

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While businesses race to adopt new tech, AI training is slipping through the cracks—right when workers need support to meet business objectives, according to experts.

As organizations balance the benefits of artificial and human intelligence, some executives are replacing staff with technology. However, Gary Lamach, senior vice president of strategy and growth at training platform ELB Learning, believes that cutting people without reskilling those who remain isn’t innovation—it’s negligence. He points out that many companies are automating faster than they’re educating, which may be a recipe for disengagement, inefficiency and long-term talent gaps.

Meanwhile, Mary Alice Vuicic, chief people officer at Thomson Reuters, has consulted research on how this dynamic plays out across many organizations. She says there is a “widening competitive gap” between firms with an AI training strategy and those without.

AI training is a mindset

The numbers support this divide. Thomson Reuters’ 2025 Future of Professionals report on data from 2,275 professional services employees worldwide reveals that organizations with visible AI strategies are twice as likely to experience revenue growth compared to those with informal adoption approaches.

Yet, 31% of organizations still have no significant plans for AI adoption. Why is that?

Gary Lamach, ELB Learning

“The

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