Workday Podcast: The British Heart Foundation Pumps Efficiency Into Workflows

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This podcast was recorded before the global pandemic. While the world looks a lot different today, we believe this content remains valuable for helping organizations move forward and emerge stronger.

Cardiovascular disease is the leading cause of death around the world, taking about 17.9 million lives every year. To help lower these numbers, the British Heart Foundation (BHF) raises money for research through events and retail stores stocked with donated items. Since they started their fundraising efforts 60 years ago, the BHF has helped to reduce deaths from heart and circulatory diseases by more than half.

Despite these accomplishments, the organization knew it could do more by automating its paper-based human resources workflows. They were restricting everything from efficiency and fundraising efforts to employee engagement and retention across the BHF’s 750 sites.

In this episode of the Workday Podcast, I spoke with Kerry Smith, director of people and organizational development at the BHF, about how employees and volunteers at the organization helped drive a digital transformation that’s replaced sluggish 1960s processes with seamless, highly efficient workflows. 

Listen on SoundCloud: The British Heart Foundation Pumps Efficiency Into Workflows

Listen on Apple Podcasts: The British Heart Foundation Pumps Efficiency Into

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