Workday Rising Daily: Stories of Shared Learnings Across Our Customer Community

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Welcome back to the Workday Rising Daily! It’s been a busy couple of days here at our customer conference in Orlando, Florida, with dozens of sessions focused on issues that are important to finance, human resources, and information technology professionals across various industries, and some opportunities for fun and relaxation, too.

Today we’ll take you deeper into the content of some of our sessions. Topics included improving employee retention in financial services, managing supply chain disruption in healthcare, and modernizing technology in government.

 

And in a session that addressed how organizations can move beyond the status quo in their belonging and diversity efforts, our Chief Diversity Officer Carin Taylor introduced a new acronym as a guide: PEACE (psychological safety, empathy, acceptance, connection, embrace). Keep reading to learn about these topics and more.

Professional Services: Competition for Customers and Talent Is Increasing 

The quit rate for professional and business services in 2022 is double what it was in 2009—the year with the lowest quit rate for this industry in the last two decades. That stat, highlighted by Indy Bains, vice president of industry and oCFO solution marketing at Workday, kickstarted the industry keynote, “Future of Professional and Business

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