ZOOM VLS integration with SuccessFactors Learning

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Work from Home has made organizations look for ways to engage employees remotely through virtual training and one of the functionalities of SuccessFactors Learning, Virtual Learning Services (VLS) played a big role in helping organizations achieve this.

In SuccessFactors Learning, VLS configuration enables learners to enter virtual meeting rooms directly from their My Assignments tile by clicking Join Virtual Session for the Class or by clicking on the meeting URL received in the Registration notification.

Today I would like to share my understanding of How Zoom integration Works and the steps for Integrating Zoom VLS with SuccessFactors Learning.


Zoom integration is made simple with API calls made to create, update, and delete Zoom Meetings and Zoom Webinars associated with time slots /agenda for classes in SAP SuccessFactors Learning. However, we must ensure that the email address of the associated user who is an instructor in SuccessFactors Learning must exist in Zoom as a licensed user. Zoom administrator must create all VLS Instructor accounts in Zoom.

Zoom Users API is Called When Updating an Instructor’s VLS Settings. When we edit an instructor’s VLS settings for a Zoom VLS server, the API uses their email address to compare the values

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