Workstream Assistant will help businesses better hire and retain employees and increase AI accessibility for over 80 million hourly workers
SAN FRANCISCO – Workstream, the smart people management platform for the hourly workforce,
announced today its new, groundbreaking multilingual and customizable AI chatbot, Workstream
Assistant. As the flagship product in the company’s move to a fully AI-powered workforce management
solution, Workstream Assistant empowers businesses to connect with and retain hourly workers across
diverse markets nationwide.
With artificial intelligence experience from MIT, Google, Cornell and Stanford, Workstream built the first
multilingual AI chatbot platform to broaden accessibility to AI to the over 80 million hourly workers in the
U.S. According to research by the Urban Institute, 14% of all workers in the U.S. and 20% of low-wage
workers are immigrants who use English as a second language. These numbers are projected to
continue growing.
Workstream Assistant can understand a wide range of languages to accommodate the diversifying
workforce and will use machine learning to provide applicants with more information about the company
while gathering applicant information. By enabling workers to communicate in any language they’re
comfortable in, Workstream Assistant empowers applicants to ask more questions about the position and
company—from what career progression they can expect to what the company culture is like.
Giving hourly workers the opportunity to vet jobs through a natural conversation before they apply encourages a
better applicant-to-job fit, resulting in stronger hires and better employee retention for businesses.
“Workstream Assistant represents a crucial breakthrough for the hourly workforce and an indispensable
tool for hiring managers and HR professionals in this domain,” said Desmond Lim, CEO and co-founder
of Workstream. “Its ability to bridge communication gaps and provide a seamless hiring experience
makes it an essential resource for organizations seeking to attract and retain top talent in the competitive
hourly workforce landscape.”
Paired with funding from Peter Thiel’s Founders Fund, GGV Capital, Mark Cuban, Will Smith, Jay Z, The
Chainsmokers, and Dropbox co-founder Arash Ferdowsi, Workstream has helped franchisees and
businesses like Burger King, UPS, and Marriott hire and retain several million hourly employees since
Workstream’s new AI technology, through integration with OpenAI, builds on this expertise while
using previously acquired data points to create an AI platform to serve the hourly workforce.
For more information on Workstream and its new AI technology, Workstream Assistant, or to join the next
round of beta testing, please visit workstream.us/product/ai
