Driving Force: Carvana Streamlines High-Volume Hiring with Grayscale

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The road to success is very rarely a straight path. There are twists and turns; sometimes, we find ourselves at a crossroads. In business, this decision point will help determine where we go and how we will grow.

Let’s get behind the wheel with one of our favorite clients!

Carvana, a pioneer in the online used car market, is renowned for its cutting-edge approach to car buying and selling. Under the guidance of Sharif Ibrahim, Group Product Manager on the People Tech team (which includes talent acquisition), Carvana tasked Grayscale with developing advanced tools and technologies to elevate their people operations and enhance the overall candidate experience.

Faced with the prospect of high-volume recruiting, Carvana sought to streamline its process while improving the onboarding experience. Carvana needed an efficient communication medium with many roles requiring candidates who aren’t always at a computer.

Texting quickly emerged as the perfect solution to connect with candidates on the go.

Carvana turned to Grayscale to automate their texting communications and automations. Grayscale was selected for its potential to drastically cut down on manual recruiting tasks, allowing recruiters to dedicate more time to strategic efforts that are of greater value-add for their attention.

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