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Salesforce CEO Marc Benioff says between 30% and 50% of his company’s work is now done by AI. Whether or not that’s true is an open question, Business Insider notes. “Benioff is a sales guy who loves big events, big buildings and big claims, so you might expect there could be some exaggeration going on here,” the website said.
Salesforce has about 76,000 employees. So the real question, said BI, is what do 38,000 of those people do all day if AI’s performing their work? Are massive layoffs on the horizon?
Though it doesn’t claim to know, BI points out that if companies like Salesforce are automating so much of their work, their customers are probably doing the same thing. That suggests they’ll need to buy fewer products and services.
As we’ve noted in the past, a swath of experts believe AI will lead to major disruptions of the workforce.
