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In nearly a decade of researching and writing about artificial intelligence in the workplace, I have seen the technology evolve from a curiosity to a daily companion for many professionals. AI has streamlined tasks, uncovered insights, and opened doors to efficiencies that once seemed impossible. But with every technological leap, there are unintended consequences. One of the most concerning I see emerging right now is what I call the “connection crisis.”
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It is not just a workplace issue. Across society, people are substituting digital interactions for human ones, sometimes without realizing the cost. At work, AI is accelerating this shift. Instead of walking over to a colleague’s desk to brainstorm or calling a trusted teammate to talk through an idea, more and more people are turning to AI as their sounding board.
On the surface, that might seem harmless. AI is available anytime, never rolls its eyes, and delivers instant feedback. In fact, it is designed to be friendly, agreeable, and encouraging so you keep coming back. The problem is that AI will almost always validate your idea,