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Podcast: SAP’s Autumn Krauss on the Realities of AI at Work
I talk with Dr. Autumn Krauss, chief scientist at SAP’s Future of Work Research Lab. While AI has reached a “critical mass” with both employees and HR, she says, reality is far messier than hype suggests. CHROs are leaning into AI because they see opportunities to improve the effectiveness of HR, not just efficiency. Others feel pressure to “do something,” even if they’re unsure about where to start. The real opportunity, Krauss argues, lies in using AI to
