What happens when AI hiring platforms completely ignore the human experience?

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What happens when AI hiring platforms completely ignore the human experience? In this episode of the Rec Tech Podcast, host Chris talks with Torin Ellis, founder of Ngoma (spelled N-G-O-M-A), a groundbreaking service acting as an additional trust layer for AI data systems and tools.

Ngoma specializes in auditing and testing AI platforms by employing real individuals from the disability community to surface algorithmic gaps and prevent real-world hiring discrimination. Using real-world examples like the recent HireVue litigation, Torin highlights why relying on “synthetic data” leaves vulnerable communities behind and how auditing software with real human experiences builds better, higher-performing, and more profitable technology.

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