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Later this year (September, to be more specific), the third edition of my book Artificial Intelligence for HR will be released. As the first book in the world on this topic back in 2018, the initial edition was used by educators and employers worldwide to understand just how AI is changing the workplace. But as I think on this newest edition, it feels like the most important one yet. We’re at the edge of some big things, some of which I’ll be speaking on this week at the SHRM AI + HI Summit in San Francisco, others I’ll be showcasing as part of our HR Tech Awards ceremony at the UNLEASH America conference in May.
Here are some of the big themes I’ve been examining lately.
The Tension of AI vs Human
Have you ever walked into your favorite coffee shop and found a sleek new self-serve kiosk taking orders? It can feel equal parts futuristic and oddly impersonal. That same tension—excitement at what technology can do versus concern over what it might replace—is at the heart of how AI is reshaping today’s HR landscape.
AI as a Strategic Driver, Not Just
