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Harbinger Group, a global technology company that builds products and solutions to transform how people work and learn, has developed a transformative knowledge-based chatbot backed by AI. This chatbot is based on the foundation of advanced technologies and techniques like Open AI GPT-4, Retrieval Augmented Generation (RAG), LLM, and natural language queries.
The AI-based knowledge base chatbot was created for the HR Tech vendor community. This chatbot streamlines search via natural language queries. It successfully analyzes thousands of articles, including information about industry events, industry trends, HR product news, and press releases about M&A, funding, and executive job changes – all within HRTA’s knowledge base so the members can enjoy fast, easy, and accurate responses.
The AI-based knowledge base chatbot was designed and developed using the Harbinger iContent Framework, a content automation solution powered by Generative AI technologies. It helps HRTA auto-generate query responses faster and ensures easy search and retrieval of data from HRTA’s knowledge base.
AI-powered knowledge base chatbot offers quick access to the information and data sought by HR Tech vendors associated with HRTA. It increased the bandwidth to handle growing volumes of data and queries while enhancing the effectiveness of HRTA’s community platform and its resources. It enhances user
