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Artificial intelligence (AI) is playing an increasingly significant role in HR workflows, alleviating the burden caused by the growing list of tasks that HR professionals face. In fact, according to a recent survey of 1,000 HR professionals conducted by isolved in partnership with Talker Research, 77% of HR professionals believe AI training is critical to enhancing their roles, and 81% of those whose companies have adopted AI report using it in their daily tasks. On average, AI handles 34% of HR-related tasks in these organizations.
In AI, HR professionals see an opportunity to provide their workforce with more personized, more responsive service. The technology’s ability to sort through data and speed a variety of technical tasks can free up a significant amount of time – time that can be applied to providing more high-touch service to the workforce. In short, when HR professionals look at AI, they see opportunities to improve their ability to develop and maintain a stellar employee experience.
“I know the fear is it’ll eliminate our jobs, but I completely disagree with that,” said Kimberly Crawford, director of HR at the Southeast Mississippi Rural Health Initiative. “If I can free up 50% of not just my day but the
