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The presence of multiple generations in today’s work environment brings opportunities and challenges. From Boomers to Gen Z, each generation’s approach to technology is shaped by their unique experiences and historical perspectives.
Understanding these differences can help organizations foster better communication, collaboration, and productivity as it relates to technology.
The Baby Boomer Generation (Born 1946-1964): A Traditional Approach
Baby Boomers grew up in a pre-digital era. Their work ethic is characterized by loyalty and a preference for face-to-face communication. When it comes to technology, Boomers may initially seem hesitant or resistant to change.
Smartphone ownership among Boomers has risen to 68%, according to a 2023 survey by Pew Research Center. However, their comfort with emerging technologies like AI remains low, with only 30% expressing ease using AI-driven tools. However, many adapt, especially when they see technology’s benefits in terms of efficiency and productivity.
This generation is typically more comfortable with traditional communication methods, such as phone calls and emails, but are increasingly open to using new tools when they understand their value.
Generation X (Born 1965-1980): The Bridge Builders
Generation X often serves as the bridge between older and younger generations. Having witnessed the rise of personal computers and
