How to deal with the business structure during your WFM implementation

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There are a few things that keep me up at night that need to be solved: that weird noise my car sometimes makes, my hairline, and, to keep this list short, business structures.   Every organization I’ve worked with is different. Sometimes, even organizations in the same region and industry can have wildly different organizational structures and reporting needs. In my role as a solution consultant, we review the requirements and help map out and later create the business structure (shorthand BS), which becomes the backbone for a time and attendance system. 

Getting Started with Business Structures

So, where do we start? Really, we start at the top or bottom. We know that the company or entity as a whole rests at the very highest point of the business structure. At the bottom of the business structure, we will have the job.

We know our start and end, and now we must embark on this journey together!

This exercise typically leads us to our most straightforward yet strictest question: What do we need for the general ledger (GL)?  

What is a Business Structure?

Our business structure is a map of the organization, and every employee’s hours worked in their job will

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