New HR Tech from Fountain, Netchex

HR tech news
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Fountain, the leading enterprise platform for frontline workforce management, today launched a set of new products–Fountain AssistFountain I-9 Center, Fountain Reach, and Fountain Communicate–to help companies achieve their goals for hiring, managing, and retaining frontline workers. Using Fountain’s technology, customers benefit from faster hiring, more efficient onboarding, and a better experience for frontline employees.

Fountain’s platform provides companies with the technology and strategic insights to improve their frontline workforce management, with four new products that include:

  • Fountain Assist: Leverages Fountain’s state-of-the-art AI and automation tools to deliver qualified, interested, and available talent to meet their hiring needs. With no integration, customers can start with Fountain Assist in one day and remain focused on growing their business.
  • Fountain Reach:Helps customers find the right workers fast, surfacing hidden talent by moving beyond traditional job boards via social and search.
  • Fountain I-9 Center: Helps customers validate and complete I-9 and W-4 forms with increased accuracy and speed using OCR technology and a user-friendly mobile app.
  • Fountain Communicate:Enables customers to dynamically engage with past, present, and future workers using targeted campaigns.

Early pilot customers in the logistics, healthcare, and retail sectors are already seeing major benefits in their frontline workforce management workflows. With Fountain Assist, a large, global e-commerce company saw a 100% improvement in their interview no-show rate within two weeks of adding the tool for completing phone screens. One of the largest grocery retailers in the US increased applicant volume 3x with Assist.

Netchex, a leader in payroll and human resources software solutions, proudly announces the launch of Netchex AI, an integration of generative Artificial Intelligence (AI) into its core HCM platform. Netchex AI provides instant answers to employee questions, drawing solely from company documents like employee handbooks and benefit plan documents. This groundbreaking technology ensures instant, 24×7, and accurate answers for employees, dramatically increasing HR productivity.

Netchex AI seamlessly integrates with AskHR, a new feature that allows employees to ask questions directly within the Netchex application to designated company administrators. Instead of dealing with a confusing deluge of emails, calls, and drop-ins, administrators utilize a streamlined platform with searchable history, notifications, audit logs, and dashboards for tracking key metrics.

Now, any time an employee asks a question in AskHR, Netchex AI will answer immediately, creating hands-off efficiency for the employer and an immediate response for the employee. Each AI response includes a link to the document the information came from including the page number. In the rare cases where the AI can’t answer the question, the system will route the question to the right HR expert on the team. Lastly, there is a full audit trail including the ability for administrators to see every question and answer provided by Netchex AI.

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