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Your organization is undertaking a change initiative in support of the implementation of a new HCM. A change consultant will lead the team using best practices, a structured approach to measuring change, and methodologies to support the team and organization through this significant change. Other important events where you might want to consider change management include restructuring due to a merger or acquisition, major process reengineering or significant cultural shifts within the company or a specific division.
Unlike a project, a change initiative does not end at go-live or when officially closed. Instead, a change initiative marks the beginning of new ways of working. That means the change has just begun. When changes are implemented, it is essential to evaluate the progress to understand if the intended future state is taking place. It Is crucial to identify the right metrics and create a strategy to collect the data needed to measure the performance and the results. Having the correct data will highlight the value of your change management investment and its direct correlation to the overall success of the project or change initiative.
What does it mean to measure change, and why is it important?
Estimating the benefits of change
