SAP Puts Joule Everywhere, But Sees Humans as ‘Deciders’

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SAP is moving toward offering a single, cross-platform interface as it continues to expand the availability of its generative AI copilot Joule. At this week’s SAP Sapphire conference, the company showed off enhancements that make Joule “omnipresent” across its platform, including a connection to SAP WalkMe that studies user behavior and anticipates their needs before they arise.

The company also expanded its set of AI agents to leverage real-time data across systems and lines of business, and introduced SAP AI Foundation, an AI developer’s “operating system” that provides developers with access to tools necessary to build, extend and run custom AI solutions.

Editor’s Note: We’re traveling through June 16, so updates may be infrequent while we cross the Atlantic aboard Queen Mary 2.

Despite its ambitious, platform-wide enhancements, SAP doesn’t intend to automate everything. During a follow-up session, executives emphasized their intent to keep users in charge of decision-making.

In the grand scheme of things, Joule’s development is worth following because of its increasing use as a de facto UI for the SAP platform.

It’s a piece of what the company calls its “flywheel effect,” the term used by physicists to describe how bringing individual elements together the create new energy. “The first element

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