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Findings confirm candidates with positive AI experiences are more satisfied and loyal
BOSTON – September 24, 2025 – Candidate satisfaction is declining across all aspects of the recruitment process, dropping as much as 20 percent in key areas like speed and responsiveness; however, AI is emerging as the key solution. This is according to the latest Global Recruitment Insights and Data (GRID) 2025 Talent Trends report published by Bullhorn, the global leader in software for the staffing and recruitment industry.
The report, which collected data from nearly 2,800 professionals, found that of those who have interacted with AI in the job-search process, 77 percent rated it as positive. Even more, 88 percent of candidates rated AI voice agents either as good as, or better than, a human interview.
Loyalty is a result of a great experience
Job seekers are tired of being left in the dark. A staggering 72 percent of respondents stated they stopped working with a recruiter due to lack of communication and slow responsiveness. According to the findings, AI in the recruitment process drives candidate loyalty up by as much as 45 percent, with “getting a response to every application” being the top benefit respondents list. Even
