TrackerRMS, a global leader in applicant tracking systems (ATS) and customer relationship management (CRM) software for the recruitment and staffing industry, announced the most significant milestone to date in its movement toward artificial intelligence: the new Evolution Virtual Agent (“EVA”), a natural language voice assistant that will be available in the Tracker recruiting platform later this year.
Meet EVA
Exhibiting at the annual Executive Forum North America in Miami Beach next week, Tracker will demonstrate how EVA transforms recruitment by making AI-driven hiring more intuitive, efficient, and scalable. Fully built on the Tracker platform, EVA simplifies tasks by allowing recruiters to interact with Tracker using voice (or text) commands. EVA automates administrative work, drafts messages, logs calls, updates records, and provides real-time insights for hands-free, efficient workflow management.
“EVA puts Tracker squarely at the forefront of the AI evolution in recruitment,” said Andy Jones, CEO of Tracker. “We are going farther than ever to reduce recruiter workload, improve candidate engagement, and ensure smarter hiring decisions – all seamlessly within the platform and at no additional cost.”
EVA’s Edge
Among a host of benefits, here’s how EVA can benefit different departments within a staffing firm:
- Recruitment: EVA revolutionizes the hiring process by automating candidate screening with AI-driven, targeted questions, allowing recruiters to focus on high-value interactions. It quickly generates candidate profile summaries, making it easier to assess talent and streamline decision-making. Additionally, EVA enhances candidate engagement by automating follow-ups, suggesting next steps, and ensuring no opportunities are missed.
- Sales & Business Development: EVA empowers sales teams with AI-driven market research, offering insights into industry trends and hiring patterns to uncover new business opportunities. It strengthens client relationships by generating personalized outreach emails, tracking interactions, and suggesting timely follow-ups. With resume formatting capabilities, EVA helps recruiters present polished, branded candidate profiles to clients, improving submission success rates.
- HR & Operations: EVA simplifies HR and operational workflows by providing real-time performance analytics, helping staffing firms optimize recruiter effectiveness. It promotes diversity and inclusion by standardizing screening questions and mitigating unconscious bias in hiring. Additionally, EVA enhances data management by assisting with data enrichment and cleansing, ensuring that records remain accurate and up to date.
- Marketing & Communications: With EVA, marketing teams can instantly generate SEO-optimized job descriptions that attract top talent. EVA also facilitates bulk outreach by crafting personalized emails and text messages, improving communication efficiency and engagement.
- Executive Leadership: EVA provides executive teams with strategic hiring insights, offering predictive analytics to improve sourcing effectiveness and optimize workforce planning. AI-driven market mapping identifies new business expansion opportunities, giving firms a competitive edge. Additionally, EVA tracks hiring efficiency, delivering ROI-driven insights that help staffing firms scale their operations effectively.
Unlike current AI within other recruitment platforms, EVA’s advantage lies in its understanding of natural language, enabling task completion up to three times faster than typing. Tracker developed EVA with seamless cross-module interactions for maximum efficiency, allowing recruiters to navigate workflows effortlessly. Its automated outreach and follow-ups enhance engagement, ensuring candidates stay informed and connected. Additionally, EVA leverages insights to make smart suggestions and predict top candidate matches based on historical data, delivering real, measurable results.
