Trakstar, Phenom in the News

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Trakstar, the SaaS-based employee engagement and performance management provider, announced that it’s integrating the company’s previously modular solutions into a single, unified Trakstar Platform. Under the Trakstar brand, customers now have access to better hiring with Trakstar Hire (formerly known as Recruiterbox), easier onboarding and employee development with Trakstar Learn (formerly known as Mindflash), and ongoing performance management and engagement tools with Trakstar Perform (formerly known as Trakstar). By combining the company’s three best-of-breed solutions, Trakstar is equipping its customers with a cloud-based platform that will unlock the flexibility and insights they need to make better, data-driven decisions at every stage of the employee lifecycle.

In addition to the full range of existing capabilities, Trakstar customers will soon benefit from the platform’s enhanced data analytics and a streamlined user experience. Trakstar Hire presents a single portal for users to post jobs, communicate feedback, conduct assessments and complete compliance reporting. Trakstar Learn, which helps companies build engaging training content and experiences, is secured by granular administrator permissions and enriched with real-time monitoring and customizable content and branding options. In addition to tools for performance reviews, continuous feedback and employee-led goal setting, Trakstar Perform now also features centralized performance data and benchmarks for administrators.

Phenom, the global leader in Talent Experience Management (TXM), today announced the launch of its Integration and Configuration Experience. The collection of intuitive self-service tools leverages automation to accelerate initial implementations and simplify ongoing change management. The new experience will reduce initial deployment time by four weeks and save Phenom customers 20,000 hours this year.

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After analyzing 1,000-plus deployments, Phenom uncovered the most disruptive, chronic challenges that HRIT teams face. Custom-developed integrations are costly and time-consuming to write, especially when integrating job sync, apply and hiring status through APIs. Significant delays also occur while managing immense data migrations, which often yield formatting issues as well as lost and inaccurate data. After initial deployment, a lack of proactive monitoring leads to unexpected triaging, delaying resolutions through support tickets that can take days or weeks to resolve.

Collaborating directly with customers, Phenom’s product and engineering teams developed the Integration and Configuration Experience to overcome IT challenges by:

  • Creating a self-service interface that connects Phenom to complex systems.
  • Leveraging low-code/no-code for apply, hiring status and job sync integrations.
  • Automating bulk data migrations and formatting.
  • Enabling preconfigured form development.
  • Providing real-time alerts to ensure platform performance and stability.
  • Promoting privacy and security with enhanced data transparency.

“Too often, IT departments are falsely blamed for slow and painful software rollouts. In reality, connecting complex data sets and systems requires shared commitment from vendors,” said Tim Adair, director of product at Phenom. “HRIT teams will love the innovation and technology we’re bringing them. Phenom significantly reduces the cost and time required to uphold the sophisticated integration between Talent Experience Management, ATS and HCM platforms.”

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