WorkJam Announces $35 Million in Financing for Frontline Worker Platform

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MONTREAL — WorkJam, the leading Digital Workplace for organizations with frontline employees, today announced $35 million in growth financing from Silver Lake Waterman. The investment is intended to support the company’s continued growth and strengthen WorkJam’s position across the over 2 billion frontline worker market — a market that has been underserved and underpenetrated with collaborative tools to orchestrate the workforce.

WorkJam’s Frontline Digital Workplace enables operational efficiencies, fosters collaboration, and drives engagement and higher retention by equipping frontline workers and headquarters staff with a state-of-the-art solution to manage scheduling, training, task workflows, and real-time communications — all through a single platform. WorkJam has seen strong adoption with its user base growing 250% annually as companies across all industries look to optimize and digitize their frontline operations in order to be more competitive and successfully navigate changing labor market dynamics. In addition, WorkJam’s accelerating growth is supported by a broadening feature set, including the recent launch of WorkJam Everywhere, which allows WorkJam modules to be embedded into other enterprise collaboration platforms such as Microsoft Teams. 

“We believe that using technology to manage and optimize the frontline workforce is a critical investment priority for employers — WorkJam orchestrates this strategic initiative through its broad feature set including self-service shift scheduling capabilities, task management, modern communication, and training tools and open API integrations to provide a complete and modular frontline digital workplace,” said Steven Kramer, WorkJam President and CEO. “This financing will let WorkJam build upon its momentum and drive rapid global expansion.”

WorkJam works with some of the largest global companies including Shell, Kroger, Ulta Beauty, DaVita, Avis Budget Group, Alimentation Couche-Tard and others. The company plans to expand its go-to-market initiatives as it broadens its footprint with additional global customers across all industries.

Founded by a team of seasoned start-up veterans, WorkJam has recently expanded its leadership team with the appointment of Daniel Crepeau as Chief Operating Officer and Rich Halbert, from Microsoft, as Chief Strategy Officer.

“WorkJam’s platform provides a strong value proposition for managing human capital and the demands on frontline workers,” said Shawn O’Neill, Managing Director and Group Head of Silver Lake Waterman. “We are excited to partner with Steven Kramer and WorkJam’s leadership team to drive further adoption.”

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