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Congratulations! You’ve expanded your business and opened a new office or hired remote workers in a different country or state. Whether you’ve hired just one global employee, or a whole new team, entering a new market signals a huge step forward in the growth of your business. In fact, according to research by Payoneer, 41 percent of surveyed SMBs cite “researching additional geographic markets to enter” as their most important business priority.
While a sign of growth and success, geographical expansion also brings many challenges, especially for a company that hasn’t needed to support global employees until now.
Global workforce management requires a change in mindset, processes, and tools—and some investment in time and money—to succeed. So, let’s explore five ways to help you pivot to a new way of working and lead your global teams to success.
1. Create a consistent employee experience
You’ve transitioned from having a single office location to a company with people working from multiple locations. Just as you’d expect the same customer experience in your favorite retail outlet no matter which location you visit, this also holds true for your company. It’s essential that you provide your people with a global and consistent employee