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In recent years, workplaces worldwide have experienced major changes. Workers don’t like dealing with complicated procedures, filling out tons of forms, or waiting a long time for simple HR tasks to get done. They want to have a say in how they work. They want things to be easy, quick, and convenient in every situation.
HR self-service portals are changing how employees and HR departments communicate, making the experience better for everyone. These digital tools are making a big difference in how things are done, but why are they so important, and how do they help engage employees and make organizations run smoother? Let’s explore further.
The Problem with Old-School HR
Remember the old HR systems that most companies used to depend on for a long time?
Paper Trails Everywhere: Every process, from requesting time off to getting money back for work expenses, required a lot of paperwork. Employees had to document details on forms by hand and give them directly to someone, which made HR teams have tons of extra work to do. Long Wait Times: Employees would wait days or even weeks for routine requests, such as obtaining a salary slip or updating personal details.
