AI playbook for HR: lead or get left behind

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This playbook provides a brief outline of the process we use with clients to integrate AI into HR strategy and operations. Our full playbooks include extensive detail and are developed according to each client’s specific needs. As organizations navigate the rapid evolution of technology, one truth remains constant: as noted in the MIT Sloan Management Review, AI will not replace HR—but HR professionals who use AI will replace those who don’t.

According to Forrester, by 2030, automation and AI will replace nearly 29% of all tasks currently performed by HR teams, making it essential for HR leaders to adapt and evolve.

AI playbook: Define the business context

HR leaders today are navigating rapid technological change. Artificial intelligence (AI) offers transformative opportunities in recruiting, onboarding, compliance and talent management. The key is to determine whether the current objective is to fix existing systemic issues or to build an AI-enabled HR organization designed for the future. Understanding the business context ensures alignment between AI strategy and organizational priorities.

Scope and deliverables

The goal of this playbook is to create a tangible roadmap for HR transformation through AI. Deliverables include defining processes to automate, identifying suitable vendors and LLMs, and setting clear milestones

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