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As digital transformation accelerates and AI reshapes the way we work, a widening confidence gap is emerging across the global workforce. Organizations are moving swiftly to innovate, yet many employees are struggling to keep up—a concern that has grown from a quiet undercurrent into a measurable challenge.
According to Skillsoft’s 2025 Global Skills Intelligence Survey, which polled 1,000 HR and learning and development professionals, only 10% are fully confident their workforce possesses the necessary skills to meet business goals over the next 12 to 24 months.
This lack of confidence appears to have a clear basis. According to the same survey, 28% of organizations report that skill gaps are directly hindering their ability to expand into new markets or pursue key opportunities, underscoring the need for real-time skills intelligence to identify and close these gaps. The issue is further compounded by a “visibility blind spot,” with 91% of HR professionals indicating that employees tend to overestimate their skill proficiency, especially in areas such as leadership, AI and technical skills.
While 85% of organizations have development programs in place, only 20% believe those programs are truly aligned with business objectives. The old model of fragmented, one-size-fits-all training is failing to move
