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As you aware Successfactors EC Team has introduced Diagnostic tool analysis for Succesfactors Module in 1H2024 Release. In this blog , we will cover how Diagnostic Blog can be utilized in Onboarding Module.
This tool enables self-diagnosis and self-analysis of the complete data transaction and workflow processing in a single view, allowing customers or internal users to resolve issues independently and reduce resolution time.
Supported Transaction Types:
WorkflowsCentralized Services Save ActionsSnapshot ViewRule Execution ViewRBP to enable tool:
Administrator > Diagnostic Tool > Diagnostics Tracing ConfigurationAdministrator > Diagnostic Tool > Workflows Diagnostics DataAdministrator > Diagnostic Tool > Centralized Services Diagnostics DataAdministrator > Admin Center Permissions > Access Diagnostic Tool
Note:
We recommend creating a permission group to restrict access to this tool to only a few people/admins. This tool does not respect RBP access at field levels therefore the provided admins can see restricted employee’s data. To avoid such issues or concerns please create a separate permission role for this access and give the access to few admins/users so that it can be easily monitored and controlled.
Save Action Transaction:
Snapshot View shows the snapshots or the records starting from the fields that were changed till the related changes, rules, end date corrections, forward propagation and final save action. In each stage a tabular data will be shown