LinkedIn CPO: Change can create ‘beautiful lessons of leadership’

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The environment in which HR leaders are operating today is nothing short of dynamic, as technology rapidly reshapes the ways in which work gets done and the strategic role HR plays in the organization. It’s no wonder so many are overwhelmed by the new mandates facing HR, says Teuila Hanson, chief people officer of LinkedIn.

But moving strategically—with a “laser” focus on the needs of employees—can help HR stay grounded and still move swiftly forward in an uncertain world. That’s the approach Hanson and her team are taking at LinkedIn: prioritizing data quality before diving too far into operationalizing AI in HR, strategizing alongside IT teams and keeping lines of communication open with employees.

She looks to other big moments of change during her career—from the Great Recession to Sept. 11 to COVID, during which she joined LinkedIn—for inspiration.

“The most beautiful lessons of leadership come through during those times,” Hanson recently told HR Executive during LinkedIn’s Talent Connect conference in San Diego. Hanson also shared how she’s finding opportunities through the challenges of change.

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