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Introduction
SuccessFactors Home page offers a search bar which helps employees find other employees. You can use the search bar to find employees by first name, last name, person ID external, Username and other supported fields.
Organizations can adopt different People Search Strategies and configure the system to meet their business needs. You can enable fuzzy search, enable additional EC fields for search to auto-complete, or hide certain employments or content appearing in the search bar.
As you are aware, the field Person ID External is the unique identifier of a person within SuccessFactors. However, few customers have a requirement to identify a person with other kinds of IDs. E.g.: ‘Associate ID’.
I recently had a customer requirement to enhance people search to include custom IDs. In this blog, we will deep dive into detailed requirement and the solution options.
Requirement
The ‘Associate ID’ is a unique field which identifies employees uniquely in the customers IT landscape. All the integrations, custom solutions, 3rd party products rely on ‘Associate ID’ to communicate and exchange data, and this information is also stored in SuccessFactors.
Requirement is to enable the search bar capability to enter ‘Associate ID’ and return the employee data as if a Personal ID, User ID
