Why this org’s purpose-driven work called an HR exec away from retirement

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After more than 20 years at motor vehicle manufacturing company International, Donna Dorsey was preparing to step down and into retirement; she jokes that her gardening equipment was set up and ready for her. But, when a CHRO opportunity arose at Alight—a provider of human capital technology and services—she set aside the gardening gloves to dive in, as the pull to the organization’s purpose was so strong.

Dorsey had been in the role for about three months when HR Executive connected with her at HR Tech, earlier this month in Las Vegas. Dorsey says she heard directly from clients during the event about how Alight’s purpose-driven work materially impacted their lives. As she acclimates to the role, listening has become a key priority, including in how Dorsey connects with and understands the culture that supports the more than 10,600-person workforce at Alight.

Employee feedback will be key, Dorsey says, as she works to align HR strategy with organizational purpose. Here’s the vision for that work that she shared with HR Executive.

HR Executive: You have mentioned that Alight was an opportunity for alignment with purpose. What does that mean for you?

Dorsey: I had officially announced my retirement, and I was

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